Lead high-speed manufacturing operations in an established production facility and oversee the end-to-end scheduling process.
Key Responsibilities
- Plan and schedule all production jobs using the company ERP system, digital tools and AI-assisted planning.
- Lead and manage a production team, including allocating work, training, and handling performance.
- Prioritise and slot in rush and same-day jobs without disrupting committed deadlines.
- Keep accurate, real-time status for every job, including completion, collection and delivery times, and update sales and customers promptly.
- Coordinate with sales, design and outsourced suppliers so materials, artwork and capacity are ready when needed.
- Troubleshoot production issues such as machine faults, print defects, material shortages and delays, and decide quickly how to recover.
- Maintain quality control standards so orders leave the factory right the first time.
- Monitor production efficiency and suggest improvements to workflow, scheduling and processes.
Job Requirements
- You possess at least 2 years of experience in a managerial role within the production industry.
- You have experience in printing, custom merchandise or a similar fast-turnaround manufacturing environment.
- You have hands-on experience using an ERP system for production planning or job tracking.
- You demonstrate strong skills in digital tools such as Excel, Google Sheets and AI-assisted scheduling software.
- You are a calm and decisive communicator capable of managing multiple rush jobs simultaneously.
- You hold a Diploma or higher qualification in any field.
