Client Service Executive — Executive · Full Time
A well-established company in the interior design and general building construction sector is hiring a Client Service Executive. This role suits a professional who enjoys managing front-of-house operations and building long-term client relationships. It offers the chance to join a respected organization that values high service standards and seamless administrative excellence.
Key Responsibilities
- Serve as the primary point of contact for all incoming client enquiries and leads.
- Manage the reception area to ensure a professional and welcoming environment for every visitor.
- Coordinate all aspects of meeting schedules, room bookings, and necessary logistical arrangements for consultations.
- Maintain accurate sales records and track lead conversions within the internal client database system.
- Proactively follow up with prospective clients to support business development and service satisfaction objectives.
- Prepare meeting minutes, reports, and relevant documentation to support the wider sales and marketing teams.
- Resolve client concerns and handle escalations with a high degree of professionalism and tact.
Job Requirements
- Diploma or Bachelor’s degree in Business Administration, Hospitality, Marketing, or a related field.
- Minimum of 3 years of relevant experience in client servicing, hospitality, or administrative support.
- Strong communication skills with a proven ability to manage complex stakeholder relationships effectively.
- Proficiency in managing sales pipelines and maintaining detailed client data records accurately.
- Ability to remain organized and efficient while managing multiple daily administrative tasks.
- A demonstrated commitment to providing a premium and personalized service experience to all guests.
What's on Offer
- Monthly salary range between $3200 and $3900.
- Full-time permanent position with standard working hours.
- Opportunity to work in a collaborative, fast-paced professional service environment.
Job Ad link: https://preview--flow-automate-sync-sparkling.base44.app/public/job-ad/ff84da686e0
