Drivers' Relations Officer

Do you enjoy engaging with drivers and managing key stakeholder relationships in a dynamic transport environment? Join a leading transport company to support our taxi and private hire car community.

Key Responsibilities

• Support all enquiries from taxi hirers and PHC drivers.
• Facilitate communications with taxi hirers and PHC drivers on policy changes and new initiatives by the company.
• Organize events for our taxi hirers and PHC drivers such as carnivals and festive celebrations.
• Ensure department budget are adhered to.
• Perform any other duties assigned.

Job Requirements

• You possess at least a Diploma in Business, Communications, or a related field.
• You have a minimum of 2 years of experience in customer service or stakeholder engagement.
• You demonstrate strong verbal and written communication skills to interact with drivers effectively.
• You are proficient in basic office software including Microsoft Word and Excel for reporting.
• You have the ability to manage event logistics and handle budget tracking independently.

Job Details

• Location: Central Region.
• Job Type: Full-time.