Associate Director – Commercial Operations – Markets (MCU – APJ)

General ManagementSingaporePermanent

About this role

Drive commercial strategy and operational excellence for a leading firm in the APJ markets, shaping revenue growth and process efficiency.

Key Responsibilities

  • Manage revenue, sales, and margin forecasting processes including data reporting.
  • Maintain and update resource planning models to track key metrics.
  • Provide support for sales operations inputs and reporting maintenance.
  • Develop and maintain the commercial operating rhythm of the business.
  • Create reporting and analysis to support the commercial team.
  • Lead program management for operational improvement initiatives with a focus on margin enhancement.
  • Support the establishment of dashboarding initiatives.
  • Contribute to the requirements and testing of group system initiatives.
  • Conduct end to end process reviews and improvements using AI resources.
  • Provide quantitative and analytical support for business needs.
  • Perform modelling for new business initiatives.
  • Lead AU and APJ operations projects including reporting and governance.
  • Build knowledge management across operations functions.
  • Design and develop an operations continuous improvement program for the region.
  • Maintain governance of the deal review board for the country and region.

Job Requirements

  • You possess a degree in business or a related field.
  • You have proven experience at the Associate Director level in commercial operations.
  • You demonstrate comprehensive knowledge of business functions including finance, HR, and delivery.
  • You are skilled in sales operations, strategic planning, and business development.
  • You have sound knowledge of data analysis and performance metrics including the use of AI platforms.
  • You have experience managing large-scale reporting and workforce planning practices.
  • You hold project management experience covering planning, stakeholder management, and governance.

Job Details

  • Job Type: Full time.
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