Senior Cloud Security Engineer — FULL_TIME
Key Responsibilities
- Lead the administration, engineering, monitoring and operational management of enterprise cloud security platforms, primarily Zscaler and/or Netskope.
- Design, implement and maintain cloud security architectures and policies covering Secure Web Gateway, Cloud Access Security Broker, Zero Trust Network Access and Secure Access Service Edge.
- Take ownership of security policy design, configuration, optimisation and enforcement, including web filtering, application access, data protection and user access controls.
- Lead the implementation, configuration and enhancement of cloud security solutions to meet customer security requirements and organisational standards.
- Manage complex technical troubleshooting and escalations involving connectivity, authentication, proxy, SSL inspection, DNS, routing and policy enforcement.
- Analyse security logs, traffic patterns, alerts and platform performance to identify potential threats, security gaps and operational issues.
- Lead security incident investigations, perform root cause analysis and recommend corrective and preventive measures.
- Review and optimise existing security policies, identifying policy conflicts, excessive permissions, security gaps and opportunities for improvement.
- Manage and execute Change Requests, Service Requests and Incident Requests, ensuring all activities comply with established change management and operational procedures.
- Plan and execute security platform upgrades, patches, migrations, feature enhancements and configuration changes.
- Lead integration activities involving endpoint security, identity and access management, authentication systems, network infrastructure and cloud applications.
- Develop and maintain technical documentation, solution designs, implementation plans, operational procedures, configuration records and network/security diagrams.
- Provide technical guidance and mentorship to junior engineers and operational support teams.
- Work closely with customers, vendors, internal technical teams and stakeholders to resolve complex technical challenges and deliver security solutions.
- Participate in customer engagements, technical discussions and solution design sessions to understand requirements and recommend appropriate security solutions.
- Identify opportunities to improve security posture, operational efficiency and platform performance through continuous optimisation and automation.
- Provide remote and onsite technical support, including participation in planned maintenance and project deployments when required.
Job Requirements
- You must possess a Diploma or Degree in Information Technology, Computer Science, Cybersecurity, Computer Engineering or a related discipline.
- You require a minimum of 4–6 years of relevant experience in cybersecurity, network security, cloud security, security engineering or SASE implementation and operations.
- You must have strong hands-on experience administering and engineering Zscaler or Netskope enterprise security platforms.
- You should demonstrate proven experience managing cloud security solutions including ZIA, ZPA, SWG, CASB, ZTNA or SASE frameworks.
- You need a strong understanding of security policy architecture, SSL inspection, data loss prevention and access management.
- You must have good knowledge of networking concepts such as TCP/IP, DNS, VPN, firewalls, proxies and network traffic analysis.
- You should have experience integrating security platforms with Active Directory, Microsoft Entra ID, SSO and MFA.
Job Details
