Transaction Health Senior Analyst — FULL_TIME
Looking for your next role as a Transaction Health Senior Analyst? Take the next step in your career with an established company in Singapore.
Key Responsibilities
- Lead investigations from start to finish to resolve complex payment problems.
- Use SQL, Python or a similar language to test hypotheses and identify patterns.
- Investigate problems even when the available signal is incomplete.
- Identify where the cause sits across the payment flow.
- Decide when to continue, narrow, stop or move an issue to another owner.
- Select work based on customer impact, materiality, evidence, ownership and a practical path to action.
- Separate repeatable payment problems from isolated cases.
- Size the impact with the best available customer, payment, spend, cost or operational measures.
- Build concise evidence packs that make the problem clear.
- Look beyond the first or most obvious solution.
- Identify practical levers across Product, Engineering, Risk, Operations, merchants, acquirers, processors and card schemes.
- Find the correct decision-maker and make the required action clear.
- Lead stakeholder conversations and resolve unclear ownership.
- Track actions, deadlines and blockers until the work reaches a clear outcome.
- Define the success measure before an intervention starts.
- Compare results before and after the action.
Job Requirements
- You possess strong practical data skills with the ability to use SQL, Python or a similar language for complex data investigation.
- You demonstrate a deep understanding of payment systems and can reason effectively across the full payment flow.
- You have proven professional experience within card issuing, acquiring, processing, fintech, banking or the merchant the company sector.
- You are capable of forming clear hypotheses and testing them when faced with incomplete or conflicting evidence.
- You have the ability to identify and assess multiple potential solutions, including non-technical operational levers.
- You are skilled at influencing cross-functional teams including Product, Engineering, Risk, and external payment partners.
Job Details
What's on Offer
- Full-time role in a global fintech environment.
