Senior Engineering Manager - (Logistics, Service) — FULL_TIME
Senior Engineering Manager - FULL_TIME. Drive global innovation by leading the AI-powered logistics platform team in this high-impact engineering leadership role.
Key Responsibilities
- Guide continuous improvement of the HeroCare agent platform’s reliability, technology stack, and operational model across your squads.
- Drive adoption of AI methodologies across the domain.
- Establish and monitor KPIs and SLOs for platform reliability, scalability, performance, and cost-effectiveness.
- Co-own the domain vision and mission with your product counterpart.
- Translate tribe goals into a domain roadmap of at least 18 months.
- Grow and coach engineering managers and hire strong leaders.
- Run performance reviews with your people partner.
- Detect blockers and dependencies early and escalate cross-domain issues.
- Use delivery metrics to remove inefficiencies.
- Maintain documented engineering practices, reliability reviews, incident learning, budget tracking, and security SLA compliance.
Job Requirements
- You must have 5+ years in leadership positions managing managers and senior technical leads on cross-functional initiatives.
- You possess hands-on experience delivering and running global distributed production systems in self-service or eCommerce domains.
- You demonstrate experience turning fuzzy business problems into realistic multi-quarter roadmaps while aligning stakeholders across various departments.
- You have a proven track record of growing engineers and managers while attracting top talent at domain scale.
- You are capable of measuring domains with standard delivery and technical KPIs to improve performance.
- You have experience applying agentic AI tooling to engineering workflows and customer-facing products.
- You are fluent in written and spoken English.
Job Details
What's on Offer
- The company provides a role focused on optimizing last-mile delivery operations through AI-powered platforms.
