Are you ready to master complex audiovisual systems and keep high-end technology running at peak performance?
Key Responsibilities
- Troubleshoot AV equipment and system faults to ensure full operational readiness.
- Perform diagnostic checks on AV systems, including video conferencing systems, control systems, audio systems, displays, and projectors.
- Carry out troubleshooting and rectification works for AV systems.
- Test various types of cables and products before, during, and after installation, including rack assembly.
- Oversee onsite testing and commissioning of completed projects.
- Support preventive maintenance activities, setup, and operation of audio and video systems.
- Maintain, update, and modify programming and control code in installed systems.
- Perform software and firmware upgrades, manage issues, troubleshoot incidents, and identify root causes.
- Research, design, and implement audio processing modules, including the preparation of audio, video, and control system diagrams and engineering design documentation.
- Participate in site surveys with the sales team as required.
- Provide user training and system handover support.
- Provide technical support to the project engineering team as required.
- Ensure all technical documentation, reports, and paperwork are completed accurately and on time.
- Perform any ad-hoc duties related to the position as assigned.
Job Requirements
- You must possess a Diploma or Bachelor’s degree in Audio Visual Technology, Electronics Engineering, Electrical Engineering, Information Technology, or a related field.
- You require a minimum of 2 to 5 years of hands-on experience in the installation, configuration, troubleshooting, and maintenance of professional AV systems.
- You must demonstrate strong knowledge of AV systems, signal flow, and control systems, specifically Crestron, Extron, and Biamp.
- You must have the ability to accurately read and interpret technical drawings, schematics, and system design documents.
- You should possess strong troubleshooting, problem-solving, and analytical skills.
- You must demonstrate good communication and customer-facing skills to handle user training and technical assistance.
- You should have the ability to work independently and effectively as part of a team.
- It is highly preferred that you hold relevant AV manufacturer certifications such as Crestron, Extron, Biamp, AMX, or Cisco.
- Knowledge of networking fundamentals, including TCP/IP, VLANs, and PoE related to AV systems, is an advantage.
- Possession of valid safety certifications, such as work-at-height or electrical safety training, is an added advantage.
- Proven experience in project environments, including corporate, education, hospitality, or government sectors, is preferred.
Job Details
- Job type: Permanent
- Employment type: Full time
